About Auto Repair Xpress®
GEICO’s fast and fair approach to auto repair is as simple as 1, 2, 3!
GEICO’s Auto Repair Xpress® program maximizes convenience. You will receive priority treatment, including a service experience that is second to none. Once you have reported your claim, you will be able to locate the closest Auto Repair Xpress facility. You may even be able to schedule your appointment online.
STEP 1: Drop
A GEICO claim adjuster will meet with you at the repair facility to:
Evaluate your vehicle’s damage.
Explain the repair process and answer your questions.
Arrange for you to leave your vehicle for repairs and go home in a rental vehicle*
STEP 2: Repair
As your car is being repaired, your adjuster will:
Facilitate the repair process directly with the shop to ensure speed and quality.
Keep you informed of your car’s repair status.
Perform a pre-delivery review of the completed repairs before you pick up your car.
STEP 3: Pick Up
When your car is fully repaired, you will:
Return to the repair facility in your rental car.
Receive copies of all repair documents, including your damage estimate.
Leave with the reassurance that GEICO and the repair facility guarantee the repairs for as long as you own your vehicle.